Your PCAudioLabs computer comes with complimentary 30 minutes of OBEDIA Training Session, providing you with hardware and software support for basic setup, connectivity, installation and launching of software. OBEDIA Training Session can be purchased at discount rates with your PCAudioLabs computer.

OBEDIA Training Session	Cost	Notes
30 minutes	Free
60 minutes	$59.70	50% off 60 minute Training Session
120 minutes	$119.40	50% off 120 minute Training Session

OBEDIA Training Session availability
Access to OBEDIA Live Training is available through either of the following ways:

›	Email Use our contact form to send your questions to our support team and get a response within 24-48 hours.
›	Telephone Call us Monday through Friday, 8am - 5pm Pacific Time, and get help with your PCAudioLabs computer.
›	Remote Access Call or email to schedule a remote support session with a PCAudioLabs support tech to logon to your PC.

OBEDIA Training Session support incident
An OBEDIA Training Session support incident is a specific issue that can be addressed by isolating its origin to a single cause. A support incident has reached a resolution when the customer has received one of the following:

›	Information that resolves the issue, or resolution of the issue via Remote Access
›	Information on how to obtain a software solution that will resolve the issue
›	Notice that the issue is caused by a known, unresolved issue or an incompatibility issue with the product
›	Information that identifies the issue as being resolved by upgrading to a newer release of the product
›	Notice that the issue has been identified as a hardware equipment issue
›	Information that isolates the issue to a third-party product