Below is the step by step instructions on how to install the Legacy driver. Make sure to uninstall your Firewire audio device driver and unplug it from the computer.
2. Then click on Control Panel
3. Click on Device Manager
Note: If you donít see Device Manager listed, click on View By: Category on the top right side of the Control Panel Window. Then Click on Large Icons. You should now have a list of items in the Control Panel and click on Device Manager.
4. Under the Device Manager, look down the list for IEEE 1394 Bus Host Controllers and Double Click on it.
It should display something like - 1394 OHCI Compliant Host Controller
Note: If it has the word (Legacy) behind it, you are already setup and you can just exit out.
5. Next, double click on the 1394 OHCI Compliant Host Controller
A window will popup saying 1394 OHCI Compliant Host Controller Properties
6. Click on the Driver Tab
7. Then look down in the widow and click on Update Driver
8. Then select - Browse my computer for driver software
9. Next select - Let me pick from a list of device drivers on my computer
It will bring up a list of drivers.
10. Click on 1394 OHCI Compliant Host Controller (Legacy) NOTE: It is important that you select the one with (Legacy) after it, just like shown above.
11. Then click Next
Once it installs the 1394 OHCI Compliant Host Controller (Legacy), it will say Windows has successfully updated your driver software.
12. Click on the Close button and exit out of all of the other windows.
This sort of computer behavior is usually caused by one of a few things.
1. Defective Power Supply 2. Memory issue 3. Motherboard issue
To quickly troubleshoot this, first, unplug everything from the computer except the power cable, keyboard, mouse and video cable.
Next remove all the memory sticks and unplug the power cable from the computer. Leave it like this for 5 minutes. Put the memory sticks back in, plug in the power cable and reboot the computer.
If that doesn't work, unplug the power cable, and then remove the battery from the motherboard. The battery looks like a circular watch battery about the size of a nickel. To remove it, there is a tiny latch that you can push away from the battery and the battery will pop up and out for easy removal from the battery compartment. Leave the battery out for 5 minutes and then put the battery back in. Plug in the power cable and reboot the computer.
If neither of those things get the computer to boot normally again, contact us.
This is most likely caused by using a new RME Audio driver with an old firmware.
After updating the driver, you must also update the firmware for the RME Hardware. After the firmware update, you need to power down the computer and power of your RME Audio hardware in order for the new firmware to take effect.