Question 1

How much faster is a Rok Box than a regular PC?

Accepted Answer

Our pro‑audio optimizations can deliver up to 80% more performance than off‑the‑shelf systems, letting you run more tracks, plugins, and virtual instruments without dropouts. View our pro audio benchmarks by clicking HERE.

Question 2

Do you remove unnecessary software?

Accepted Answer

Yes. Every system ships with a clean, tuned Windows install — no bloatware, no trial junk — so all your resources go to making music.

Question 3

Is lifetime support free with my Rok Box?

Accepted Answer

Yes, every Rok Box pro audio PC comes with free, USA-based, LIFETIME support for the PC hardware and operating system, even outside your hardware warranty.

Question 4

Will the Rok Box pro audio PC work with my DAW?

Accepted Answer

Yes. The Rok Box MC-X is tested with multiple DAW applications including Avid Pro Tools, Ableton Live, Steinberg Cubase, PreSonus Studio One and more. If you have a specific DAW that you wish to ensure compatibility for, please contact us.

Question 5

Are there lots of USB ports?

Accepted Answer

We know that USB ports are very important to digital creatives. The USB ports on the Rok Box MC-X differ based on the specs chosen in our custom configurator. Typically you'll find at least 6 USB ports on the motherboard back panel. Those ports will change depending on your configuration. For specific I/O, please contact us prior to placing an order.

Question 6

What kind of graphics card do I need?

Accepted Answer

The best graphics card for your Rok Box MC-X should match the number of monitors that you need to connect. If you produce or edit video, you'll want to upgrade your GPU beyond the GTX 1050 triple output card that we offer.

Question 7

Do I need Windows 11 Pro?

Accepted Answer

Unless your workflow requires extensive remote desktop via Windows Remote Desktop, or you plan to utilize Bitlocker encryption, you do not need Windows 11 Pro and may opt for Windows 11 Home (standard)

Question 8

What are the specs of the Mid-Tower case?

Accepted Answer

Case dimensions (WxHxD)
232 x 451 x 521 mm
Case dimensions - with feet/screws/protrusions
232 x 462 x 531 mm
Net weight
10.7 kg
Package dimensions (WxHxD)
327 x 615 x 540 mm
Package weight
12.5 kg
Volume
54.5 liters
2x USB 2.0 type-A
2x USB 3.0 type-A
1x USB 3.1 type-C
1x 1/8" headphone jack
1x 1/8" mic input jack
Pre-silenced with acoustic sound dampening foam
No CDROM bay
No LED lights
Supports liquid cooling
2x 180mm cooling fans

Question 9

What are the specs of the Full Tower case?

Accepted Answer

Color(s)Black

Materials - Body: Steel, Plastic, Sound Absorbing Material

Materials - Side Panel Steel: Sound-Dampened Steel, TG: Left: Steel, Right: Sound-Dampened Steel

Dimensions (L x W x H)478 x 209 x 470.5mm (Incl. Protrusions), 466 x 209 x 460.5mm (Excl. Protrusions)

Volume: 44.8L (Excl. Protrusions)

Motherboard Supporting-ITX, Micro-ATX, ATX

Expansion Slots: 7

5.25" Drive Bays: 1

3.5" Drive Bays: 4

2.5" Drive Bays: 5

I/O Panel - USB Ports2x USB 3.2 Gen 1 (formerly USB 3.0)

I/O Panel - Audio In / Out1x 3.5mm Headset Jack (Audio+Mic)

I/O Panel - SD Card Reader Supports SD & MMC Cards

Pre-installed Fans - Front1x 120mm (PWM 800-1400 RPM)

Pre-installed Fans - Rear1x 120mm (PWM 800-1400 RPM)

Fan Support - Front2x 120/140mm

Fan Support - Top2x 120/140mm

Fan Support - Rear1x 120mm

Radiator Support - Front120 / 140 / 240 / 280mm

Radiator Support - Top120mm / 240mm (remove ODD) (35mm max motherboard component height)

Radiator Support - Rear120mm

Clearance - CPU Cooler

Steel: 167mm, TG: 166mm

Clearance - PSU 180mm

Clearance - GFX 398mm

Cable Routing 18-26mm

Dust Filters: Front, Top, Bottom

Power Supply Support: Bottom Mount, ATX PS2

Question 10

What are the specs of the Black Secure Chassis case?

Accepted Answer

Chassis form factor

4U

Motherboard

CEB (12" x 10.5"), ATX (12" x 9.6"), Micro ATX (9.6" x 9.6"), Mini-ITX (6.7" x 6.7")

Material

SGCC

Main metal thickness

1.2mm

Drive Support

External

5.25" drive bay x 3

Internal

8 x 3.5"
2 x 2.5” (up to 15mm)
1 x 2.5” (up to 15mm) or slim optical (12.7mm)

Cooling system

Front

120 x 25mm fan x 1
80 x 25mm fan x 1(fan not included)

Rear

80 x 25mm fan x 2 (one fan included)

Limitation of CPU cooler

Height w/ expansion card retainer: 130mm
Height w/o expansion card retainer: 148mm

Expansion Slot

Standard profile PCI / PCIe x 7

Limitation of expansion card

Compatible up to 8.6” (220mm) in length
Compatible up to 13.3”(339mm) in length with no drives in 3.5” drive cage

Power Supply

PS2 / ATX / Mini Redundant (supports up to 200mm)
2U Redundant (RM400 V2.0 or after)

Front I/O Port

USB 3.1 Gen1 Type-A x 2

Front buttons

Power On / Off, system reset

LED Indicators

Power status x 1, HDD activity x 1, LAN activity x 2

Dimensions

430mm (W) x 176mm (H) x 469mm (D)

Net Weight

10.8 kg

Question 11

What are the dimensions of the Rok Box Slate AV case?

Accepted Answer

Material

Aluminum front panel, SECC body

Motherboard

SSI EEB, SSI CEB, Extended ATX, ATX, Micro ATX *1

Drive bay

External

5.25" x 2 (support optical drive only)

Internal

3.5" x8, 2.5” x2

Cooling system

Rear

2 x 80mm fan slot

Top

oversized vents

Bottom

2 x 120mm intake fans, 900rpm, 18dBA
(backwards compatible with 1 x 120mm fan + 3 x 80mm fans, or 6 x 60mm fans)

Side

1 x 120mm intake fans, 900rpm, 18dBA
1 x 120mm fan slot

Limitation of CPU cooler

138mm

Expansion slot

7+1

Limitation of expansion card

Compatible up to 13.6" (345mm) long, width restriction-5.25" (133mm)

Power supply

Support standard PS2 (ATX) up to 220mm, recommend depth is under 180mm *2

Limitation of PSU

220mm

Front I/O port

USB 3.0 x 2
Headphone output x 1
MIC x 1

Dimensions

440mm(W) x 175mm(H) x 425mm(D), 32.7 liters
17.32" (W) x 6.89" (H) x 16.73" (D), 32.7 liters

Net weight

7kg

Extra

Support Kensington lock

Question 12

What is installed on the Windows Operating System drive?

Accepted Answer

Windows is pre-installed on your operating system drive (drive 1, unless otherwise specified). Windows is tweaked for audio production and performance, and all bloat/adware is removed. The only additional application is TeamViewer quicksupport, which is a "live .exe". It cannot be run without your permission and only allows PCAudioLabs to provide remote desktop support. No other applications are pre-installed unless requested by the customer.

Question 13

Do I need Thunderbolt?

Accepted Answer

Thunderbolt is an excellent connection protocol for fast data transfer. If you utilize or plan to utilize a Thunderbolt audio interface, you'll want to spec your Rok Box with Thunderbolt.

If you do not currently use Thunderbolt but plan to later on, you should add Thunderbolt when building your PC on our website, as it cannot be added after the fact.

Question 14

What is the Audio drive?

Accepted Answer

The Audio drive is where you should store your project, DAW, NLE, and other creative files. This protects them from being stored on the primary drive in case of having to re-image your Windows installation image.

Question 15

What is the Samples drive?

Accepted Answer

The Samples drive is where you should install your sample library files from popular software such as Native Instruments, Spitfire audio, East West Sounds, etc. This ensures that your primary drive is not consumed by these very large files.

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